Add a User

Only users in a Team who have been given administrative privileges can add or import users.

Create individual user accounts

To add one or more users, access the Admin page.

 https://assets.suredrop.io/SureDrop-UserDocs-Images/SEN-SureDrop-Admin-InitialAdminDisplay.png

https://assets.suredrop.io/SureDrop-UserDocs-Images/SEN-SureDrop-Admin-InitialAdminDisplay.png

Click on the Add New User button.

In the Add User panel, enter the details - family name, first name, email address and (optional) mobile telephone number - of the new user into the appropriate fields.

https://assets.suredrop.io/SureDrop-UserDocs-Images/SEN-SureDrop-Admin-AddUser.png

https://assets.suredrop.io/SureDrop-UserDocs-Images/SEN-SureDrop-Admin-AddUser.png


Select Auto-Username to automatically make the email address the username

User Roles

Select a role for the user.

https://assets.suredrop.io/SureDrop-UserDocs-Images/SEN-SureDrop-Admin-AddUser-SelectRole.png

https://assets.suredrop.io/SureDrop-UserDocs-Images/SEN-SureDrop-Admin-AddUser-SelectRole.png


The options from the drop-down menu are:

  • Restricted

  • Standard

  • Power

  • Admin

  • Forensic

Restricted users are most often people with whom you collaborate but are employed at a different company or agency.

Refer to Features available to users for a detailed list of privileges that each role has.

Force creation of a user

https://assets.suredrop.io/SureDrop-UserDocs-Images/SEN-SureDrop-Admin-AddUser-ForceCreation.png

https://assets.suredrop.io/SureDrop-UserDocs-Images/SEN-SureDrop-Admin-AddUser-ForceCreation.png


Create multiple user accounts